Privacy Policy

Effective date: March 2026

Agency OS (“we,” “us”) is a digital product and AI studio in Iowa City, IA. This policy describes what we collect, why, and the choices you have. The short version: we collect only what we need to respond to you and do the work, and we do not sell your information.

What we collect

Contact details you send us — name, email, phone (optional), and what you tell us about your project via the contact form, email, or phone.
Basic usage data — standard server logs (IP address, pages requested) used for security and performance.

How we use it

To respond to your inquiry and, if we work together, to deliver the engagement.
To send communications you have explicitly opted into.
To keep the site secure and fast.

SMS communications

If you provide a phone number, we collect two separate, independent consents: (1) consent to receive service messages about your inquiry and project — appointment confirmations, project updates, and service notifications — and (2) a separate, optional consent to receive marketing and promotional messages. Neither box is ever pre-checked, and marketing consent is never required.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and consent obtained via SMS will not be shared with any third parties, except as required to provide the SMS service (e.g., mobile carriers and messaging platform providers).

Opt out any time: reply STOP to any message. Opt back in: reply START.
Need help? Reply HELP, email info@agency-os.ai, or call (319) 409-6747.
Message and data rates may apply. Message frequency varies.
Carriers are not liable for delayed or undelivered messages.

Sharing

We do not sell personal information. We share it only with the service providers required to operate (hosting, email delivery, and — for SMS — carriers and our messaging platform), and when the law requires it.

Retention & your choices

We keep inquiry records for as long as needed to serve you and meet legal obligations. You can ask what we hold about you, ask us to correct it, or ask us to delete it: info@agency-os.ai.

Contact

Agency OS · Iowa City, IA · info@agency-os.ai · (319) 409-6747